Shipping Policy
Our Commitment to Reliable Delivery
We strive to provide a seamless shipping experience, ensuring your orders are processed efficiently and delivered to your doorstep with care. If you have any questions about your shipment, our team is here to assist you.
Shipping Methods
gzspace Shop offers standard shipping for all orders, generally taking 7-30 days for delivery. We aim to ship as quickly as possible. Please note that items may arrive in separate packages as they are often sourced from multiple suppliers or locations.
Order Processing
Once placed, you will receive an order confirmation email. Orders usually ship within 4 days if items are in stock; otherwise, a one-week delay may occur. During peak times (new releases/holidays), please allow a few extra days for processing.
Tracking Orders
You will receive a tracking number via email once your order is shipped to monitor its status. Please allow some time for tracking information to become available after receiving your number.
Shipping Delays
gzspace Shop is not responsible for delays caused by factors beyond our control, such as weather, carrier disruptions, or natural disasters. For significant delays, contact us at yonie@vip.qq.com.
Address Accuracy
Customers are responsible for providing accurate and complete delivery addresses. We are not responsible for lost or misdirected packages due to incorrect addresses provided during checkout.
Delivery Issues
If your order arrives with missing items or is damaged during transit, please contact our customer support team within 7 days of delivery at yonie@vip.qq.com for assistance.
Changes to Policy
gzpace Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes are effective immediately upon posting.